Returns & exchanges
If you are in any way unhappy with your goods you may send them back for an exchange or a full refund, with the exception of custom orders. Items must be returned within 14 days of delivery. We ask that you return the goods unused and request that you please enclose the invoice supplied with your delivery.
Unfortunately, we cannot refund or exchange used or customer damaged items. Please note that we are not responsible for return postage. When you return goods, please retain proof of posting from your shipper. Without this we cannot be responsible for any items that fail to reach us.
We are not responsible for any defect in the Goods arising from fair wear and tear, wilful damage, accident, negligence by you or any third party, if you use the Goods in a way that we or the manufacturer do not recommend, your failure to follow our or the manufacturer’s instructions, or any alteration or repair you carry out without our prior written approval.
The photographs produced are solely to provide you with an approximate idea of the Goods they describe and/or are representative of the finished product, slight differences in color and texture may occur due to the nature of the material.